Read Evaluating a Training Program (case study) on pages 160-166, and then answer the following questions:
- Create 2 more SMART goals for this training
- Explain what the mean for pre and post training means, why are these figures important?
- Using the Kirkpatrick Evaluation Model did the training achieve the desired results? Why or why not?
- Where any unexpected questions raised from this training? If so which questions? If not, why do you think the results were expected?
- Which levels of information were collected and used in the Kirkpatrick Evaluation Model? Explain why or why not each level was or was not used.